Policies and Shipping
Our minimum for orders to be shipped is $100.
International orders, please note: Since pricing is in US Dollars, the products you select must add up to at least the equivalent of 100 US Dollars if you are purchasing in other currency.
For shipments to Canada and most international destinations:
New Policy! We are now offering FREE Import Duty and/or tax to your international destination/country. Exceptions may apply, please inquire.
You only pay a portion of the actual shipping charge when placing your order, as per chart below, and the $30 handling fee. We will cover the extra freight plus the Import Duty and/or tax and can make this offer to most countries, however, exceptions may apply-please inquire.
A phone number is required for delivery; please include it when placing your order.
Since pricing is in US Dollars, the products you select must add up to at least the equivalent of 100 US Dollars if you are purchasing in other currency.
It is to your great advantage to respond to any notices from your country's postal service, to accept your package promptly as additional fees could be added for storage or redeliveries, which are your responsibility.
A $30 handling fee plus shipping charges is added to international orders, based on the chart below.
CONTACT PHONE NUMBERS ARE REQUIRED ON ALL INTERNATIONAL ORDERS!
NO SHIPMENTS TO MEXICO
We regret we are unable to ship to Mexico.
Order Value: $100.00 to $199.99 — Standard Shipping: $12.95
Order Value: $200.00 to $399.99 — Standard Shipping: $17.95
Order Value: $400.00 or more — Standard Shipping: FREE
* International orders also pay a $30.00 handling fee.
Phone contact number required for all international orders.
We collect state sales tax when the shipping address is in Pennsylvania, New Jersey, or NY State...if you are tax exempt for Pennsylvania, New Jersey, or NY State, please call your order in to avoid being charged the Pennsylvania, New Jersey, or NY State Sales Tax....NY City Sales Tax Rate is 8.875%
Credit Cards Accepted
We accept American Express, Diners Club, Discover, Mastercard, Visa.
To use your PayPal account instead, just fill your cart but don't complete the sale with a payment. Then notify us via email (firstname.lastname@example.org) of your abandoned order and that you want to use PayPal.
We will send an invoice for your order thru PayPal for you to complete the payment. Our website will then follow-up with an email to confirm the order once we receive your payment to PayPal.
Information kept on file.When you place an order, some information is kept on file so that the order can be tracked and assured of completion, or referred to if there is any question about the order. The information kept on file includes: name, address, telephone, email address and products ordered. We do not share your information with anyone else. We do not keep credit card information on file.
Email When you provide an email in our order process, we may add you to our list of registered customers who receive our Newsletter. If you subscribe to our Newsletter, we add your email address to the list. You may ask to unsubscribe from that list at any time by sending an email with the subject line "Unsubscribe" to email@example.com. We do not share your email address with anyone else.
Cookies This site uses "cookies" to track orders in process and shopping carts. Cookies are small files of information your web browser stores on your computer that help a website recognize you as a logged in customer, or to keep track of your order or shopping cart. These cookies cannot be accessed by any company or website other than our own.
Please notify us within 7 days regarding lost or damaged shipments so that they can be promptly replaced. firstname.lastname@example.org