Policies and Shipping

Shipping Policies

Our minimum for orders to be shipped is $100.

International orders

For shipments to Canada and most international destinations:

Shipping charges are determined by the chart below. The Import Duty and/or tax is variable and is based on the value of your purchase and your ship to destination/country. Based on this, there may be charges you may be expected to pay to process or deliver your order. 

Upon receipt of your order, we will send an email requesting approval to process and ship your order. Please check with your local post office to estimate your tariff/taxes due upon delivery. A response is requested within 7 days after receiving our notification.  Orders do not ship without approval, and can be cancelled up until that time. A phone number is required for delivery.  info@vasaricolors.com

It is to your great advantage to respond to any notices from your country's postal service, to accept your package promptly as additional fees could be added for storage or redeliveries, which are your responsibility.

A $15 handling fee plus shipping charges is added based on the chart below.

CONTACT PHONE NUMBERS ARE REQUIRED ON ALL INTERNATIONAL ORDERS!

 

Please plan ahead if you are taking a class and need your colors by a specific date. Please indicate on the shipping address if the box # is a UPS store. Click the links for an MSD Sheet if needed for travel as well as a travel tips sheet. Contact us for further assistance: 800-932-9375 info@vasaricolors.com

Shipping Charges

 Order Value 

Shipping Charges*

  Standard 

from $100.00 to 199.99 

$11.95 

from $200.00 to 399.99 

$17.95 

$400.00 and more

FREE

* International orders also pay a $15.00 handling fee. Phone contact number required for all international orders.

Taxes

We collect state sales tax when the shipping address is in either New Jersey or NY State...if you are tax exempt for New Jersey or NY State, please call your order in to avoid being charged the New Jersey or NY State Sales Tax....NY City Sales Tax Rate is 8.875% 

Minimum Order Amount

Please note that we have a $100.00 minimum order requirement. Prices are in US Dollars, may change without notice.

Credit Cards Accepted

We accept American Express, Diners Club, Discover, Mastercard, Visa.

To use your PayPal account instead, just fill your cart but don't complete the sale with a payment. Then notify us via email (info@vasaricolors.com) of your abandoned order and that you want to use PayPal. 

We will send an invoice for your order thru PayPal for you to complete the payment. Our website will then follow-up with an email to confirm the order once we receive your payment to PayPal.

 

Privacy Policy

Information kept on file. When you place an order, some information is kept on file so that the order can be tracked and assured of completion, or referred to if there is any question about the order. The information kept on file includes: name, address, telephone, email address and products ordered. We do not share your information with anyone else. We do not keep credit card information on file. Email When you provide an email in our order process, we may add you to our list of registered customers who receive our Newsletter. If you subscribe to our Newsletter, we add your email address to the list. You may ask to unsubscribe from that list at any time by sending an email with the subject line "Unsubscribe" to info@vasaricolors.com. We do not share your email address with anyone else. Cookies This site uses "cookies" to track orders in process and shopping carts. Cookies are small files of information your web browser stores on your computer that help a website recognize you as a logged in customer, or to keep track of your order or shopping cart. These cookies cannot be accessed by any company or website other than our own.

Return Policy

Please notify us within 7 days regarding lost or damaged shipments so that they can be promptly replaced.  info@vasaricolors.com